Return policy
Indomade Care
Return & Refund Policy
Something not right with your order? Tell us, and we'll make it right – quickly and fairly.
7 daysto report a problem after delivery
Freereplacement for damaged or wrong items
7–10 daysrefund to your original payment method
Damaged, wrong or missing item?
Just follow these 4 simple steps.
1
Contact uswithin 7 days of delivery
2
Share detailsorder number + photos of the product and packaging
3
We checkand confirm your claim quickly
4
Your choicefree replacement or full refund
What can be returned?
Our products are food items, so we follow simple hygiene rules.
We accept
- ✓Damaged, leaking, wrong or missing items
- ✓Unopened products with the seal intact
- ✓Products in their original packaging
- ✓Requests made within 7 days of delivery
We can't accept
- ✕Opened or used food products
- ✕Products without their original packaging
- ✕Requests made after 7 days of delivery
Good to know
Refunds, shipping charges and cancellations at a glance.
Refunds
Processed within 7–10 working days to your original payment method.
Shipping charges
Non-refundable, unless the return is due to our error – a damaged, wrong or missing item.
Cancellations
Cancel any time before your order is dispatched. Once shipped, orders can't be cancelled.
Need help with an order?
PAINITE INDUSTRIES PVT. LTD. (Indomade)
Khasra No. 93/14, Gali No. 1, Industrial Area, Mundka, Delhi – 110041, India